Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't update because "don't have permission to acess..." on new Mac

  • 1 antwoord
  • 14 hierdie probleem
  • 2 views
  • Laaste antwoord deur cor-el

more options

I am trying to download the newest version of Firefox. Running Mac 10.6.6 Older version of Firefox exists. When I try to add the newer download I get The operation can't be completed because you don't have permission to access some of the items. My laptop was no problem. How can I solve my problem?

I am trying to download the newest version of Firefox. Running Mac 10.6.6 Older version of Firefox exists. When I try to add the newer download I get ''The operation can't be completed because you don't have permission to access some of the items''. My laptop was no problem. How can I solve my problem?

All Replies (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re-)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.