We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Websites won't load when selected from a Search using either Google or Norton Safe Search

RogerVTE
RogerVTE
more options

Frequently when I am searching for a web address, I will click on the link on the likely site from the search results. Many times the site will not load and I get error messages like " site could not be loaded" or " site could not be found". However many times, but not all the time, if I copy the link location and then paste into the address bar the site will load.

Frequently when I am searching for a web address, I will click on the link on the likely site from the search results. Many times the site will not load and I get error messages like " site could not be loaded" or " site could not be found". However many times, but not all the time, if I copy the link location and then paste into the address bar the site will load.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...