Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't instal Firefox - the page says The Proxy is Refusing Connections. Try Again does not work.

  • 3 antwoorde
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

davedale
davedale
more options

I have tried to instal Firefox on my PC but the first page that opens just says : The Proxy Server is Refusing Connections. Firefox is configured to use a proxy server that is refusing connections. 

 - Check the proxy settings to make sure that they are correct
 - Contact your network administratorto make sure the proxy server is working
   Try Again ( button ) does not work.

I have uninstalled Firefox and reinstalled it twice more but it gives me this page every time I try to run it.

I have a screenshot of this page but I can't see how to send it to you. I don't know how to check the proxy settings. Can you please help ? Thank you.

I have tried to instal Firefox on my PC but the first page that opens just says : The Proxy Server is Refusing Connections. Firefox is configured to use a proxy server that is refusing connections. - Check the proxy settings to make sure that they are correct - Contact your network administratorto make sure the proxy server is working Try Again ( button ) does not work. I have uninstalled Firefox and reinstalled it twice more but it gives me this page every time I try to run it. I have a screenshot of this page but I can't see how to send it to you. I don't know how to check the proxy settings. Can you please help ? Thank you.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

In Firefox 3.6.4 and later the default connection settings have been changed to "Use the system proxy settings". You can find the connection settings in Tools > Options > Advanced : Network : Connection If you do not need to use a proxy to connect to internet then select "No Proxy"

See "Firefox connection settings":

davedale
davedale Vraag-eienaar
more options

Dear Cor-el, Thank you for your reply. I am having some other trouble with my computer at the moment but, when it is fixed, I will try to download Firefox again using your instructions. Much appereciated. David Dale.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome