Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Google Search Timeline function doesn't work in Firefox but does in IE

  • 2 antwoorde
  • 17 hierdie probleem
  • 1 view
  • Laaste antwoord deur drh16

drh16
drh16
more options

I use Google for searches. After receiving search results there are additional options along the left sidebar. The "Timeline" feature takes the search results and sorts them chronologically and display the results on a timeline. This feature used to work fine in Firefox. Now after receiving search results when I press the "Timeline" option Google tells me that my search "did not match any documents."

I assumed the problem was with Google but when I finally tested it in Internet Explorer I discovered that the Timeline feature worked fine. The same exact URL in IE properly displays the Timeline sorted results but when pasted into Firefox it produces no results.

Please explain what could be causing this or I may have to switch browsers which I'd hate to do. Thanks.

Here is an example of a Google Timeline search request that produces no matching documents: "http://www.google.com/search?source=ig&hl=en&rlz=1G1GGLQ_ENUS287&=&q=mozilla+firefox+reviews&btnG=Google+Search&aq=f&oq=#q=mozilla+firefox+reviews&hl=en&tbo=1&rlz=1G1GGLQ_ENUS287&output=search&source=lnt&tbs=tl:1&sa=X&ei=W20_Tf_2OoragAeJ0LG8Aw&ved=0CA8QpwUoBA&fp=d99ec83a3d63f24"

I use Google for searches. After receiving search results there are additional options along the left sidebar. The "Timeline" feature takes the search results and sorts them chronologically and display the results on a timeline. This feature used to work fine in Firefox. Now after receiving search results when I press the "Timeline" option Google tells me that my search "did not match any documents." I assumed the problem was with Google but when I finally tested it in Internet Explorer I discovered that the Timeline feature worked fine. The same exact URL in IE properly displays the Timeline sorted results but when pasted into Firefox it produces no results. Please explain what could be causing this or I may have to switch browsers which I'd hate to do. Thanks. Here is an example of a Google Timeline search request that produces no matching documents: "http://www.google.com/search?source=ig&hl=en&rlz=1G1GGLQ_ENUS287&=&q=mozilla+firefox+reviews&btnG=Google+Search&aq=f&oq=#q=mozilla+firefox+reviews&hl=en&tbo=1&rlz=1G1GGLQ_ENUS287&output=search&source=lnt&tbs=tl:1&sa=X&ei=W20_Tf_2OoragAeJ0LG8Aw&ved=0CA8QpwUoBA&fp=d99ec83a3d63f24"

Gekose oplossing

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

Lees dié antwoord in konteks 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gekose oplossing

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

drh16
drh16 Vraag-eienaar
more options

Thank you cor-el. Your suggestion put me on the wrong path. I discovered the problem had something to do with my Google account settings. Finally after clearing my Google web history the problem resolved. I appreciate the push in the right direction.