Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Suddenly in both ff 3.6 and beta 4 all of my add-ons are gone; they are all listed on the add-on page but they are not on the browser--help!

  • 3 antwoorde
  • 11 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

One day when I opened ff all the add-ons had disappeared. I've uninstalled ff and re-installed. I've installed beta 4. I've uninstalled some of the add-ons and re-installed them...nothing makes a difference. I tried deleting extension configuration files in case they were corrupt (per support page)...no help. I'm using Chrome right now but I want my firefox back, I miss it so! Can anyone help me?

One day when I opened ff all the add-ons had disappeared. I've uninstalled ff and re-installed. I've installed beta 4. I've uninstalled some of the add-ons and re-installed them...nothing makes a difference. I tried deleting extension configuration files in case they were corrupt (per support page)...no help. I'm using Chrome right now but I want my firefox back, I miss it so! Can anyone help me?

Gekose oplossing

Delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox profile folder to reset the extensions registry. New files will be created when required.

See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the "Find Updates" button (in Firefox 4: right-click the extension -> "Find Updates") to do a compatibility check.

See also http://kb.mozillazine.org/Corrupt_localstore.rdf

Lees dié antwoord in konteks 👍 3

All Replies (3)

more options

Gekose oplossing

Delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox profile folder to reset the extensions registry. New files will be created when required.

See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the "Find Updates" button (in Firefox 4: right-click the extension -> "Find Updates") to do a compatibility check.

See also http://kb.mozillazine.org/Corrupt_localstore.rdf

Gewysig op deur cor-el

more options

Thank you so much! I am firefoxing once again. I am soooo happy. You are my hero Truly, thank you so much.