Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

version 3.5.16 liscence agreement not there & do not see this upgrade on your site

  • 1 antwoord
  • 3 hierdie probleem
  • 16 views
  • Laaste antwoord deur cor-el

pinthief
pinthief
more options

when I try to get on mozilla I am asked for permission to upgrade because I have vista. I was suspicious of this upgrade because I usually only get asked if I request permission, so on your software upgrade I west to more about this upgrade & did not find this on your site, only 3.5.13 ->when I finally decided to load the upgrad from your software updater box, it says the liscence agreement is not available and tells me to go to your site. is the upgade ligitement and if so how do I load it

when I try to get on mozilla I am asked for permission to upgrade because I have vista. I was suspicious of this upgrade because I usually only get asked if I request permission, so on your software upgrade I west to more about this upgrade & did not find this on your site, only 3.5.13 ->when I finally decided to load the upgrad from your software updater box, it says the liscence agreement is not available and tells me to go to your site. is the upgade ligitement and if so how do I load it

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Don't remove personal data if you uninstall the current version.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.