update failed, firefox will not open ,says another copy maybe running , shut down and same thing
software update failed message says make sure no other copies of firefox is running (none are), cannot open firefox, cannot uninstall firefox ,cannot get rid of failed software message
software update failed message says make sure no other copies of firefox is running (none are), cannot open firefox, cannot uninstall firefox ,cannot get rid of failed software message
All Replies (1)
See:
- How to fix the Update Failed error message when updating Firefox
- http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder:
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates (%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)