Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When watching T.V. I get a white screen if I want to got to full screen.

  • 1 antwoord
  • 6 hierdie probleem
  • 9 views
  • Laaste antwoord deur TonyE

more options

When I go on Catch up T.V or the BBC i player, I cant expand the scrren to full screen. I can watch in the small format, but when I try to click full screen it goes full screen, but it is just white. I still have sound but just a white screen.

When I go on Catch up T.V or the BBC i player, I cant expand the scrren to full screen. I can watch in the small format, but when I try to click full screen it goes full screen, but it is just white. I still have sound but just a white screen.

All Replies (1)

more options

Recent versions of Flash use hardware acceleration, and this type of problem can be caused by a problem with hardware acceleration. Try turning off the hardware acceleration to see if that helps.

  1. Right-click on any Flash video and choose Settings
  2. Select the Display tab and de-select “Enable hardware acceleration"

For more details on Flash settings see http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html