When I click on a link, it opens in a new window but the window is BLANK and I can't type anything. I have firefox 3.5.2
when I click on a link to open something in a new window, it opens a new window but it's blank!!! it's driving me nuts and I did update Firefox, but since I thought that was the problem I decided to install an older version of Firefox instead. please help!!!
All Replies (1)
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
- Don't make any changes on the Safe mode start window.
See
- Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
- Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
There are other things that need attention.
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
- Shockwave Flash 10.0 r32
- Java Plug-in 1.6.0_06 for Netscape Navigator (DLL Helper)
Update the Flash plugin to the latest version.
Update the Java plugin to the latest version.
- http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)