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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

how to install firefox, when trying says previous version detected must reboot. Stuck in infinite loop

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  • 22 hierdie probleem
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  • Laaste antwoord deur cdnviking

tnrealst8
tnrealst8
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Trying to install newly downloaded firefox (had previously removed about a month ago through programs uninstall), however when I try to run the install, it says a previous version is detected, and the system must reboot. System reboots, but install never happens, I go to run the download again, and it appears I'm stuck in an infinite loop. I can't get latest version firefox to install

Trying to install newly downloaded firefox (had previously removed about a month ago through programs uninstall), however when I try to run the install, it says a previous version is detected, and the system must reboot. System reboots, but install never happens, I go to run the download again, and it appears I'm stuck in an infinite loop. I can't get latest version firefox to install

All Replies (1)

cdnviking
cdnviking
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I succeeded in installing Firefox after getting this message.

I went to add/remove programs to verify that Firefox wasn't on the list, then I went to the program files directory and deleted the Mozilla/Firefox directory that was left over from the uninstall.

I attempted to reinstall Firefox and, voila, it installed with no issues.

I know it can be dangerous to delete a program directory, but if you have properly uninstalled the program itself and it isn't in the add/remove list (but still exists in the program directory), deleting the parent directory for the program should affect system performance.

I have done this dozens of times over the years and never had a problem (I have NEVER deleted a system directory though. That would be a BAD idea).

I hope this helps.

/CDNVIKING