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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why do some links not work in Firefox but work in IE?

  • 4 antwoorde
  • 30 hierdie probleem
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  • Laaste antwoord deur cor-el

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I've been configuring email settings on the Virgin media website and found that some links (such as adding a new email address) wouldn't click and didn't show their addresses at the lower left of Firefox as active links do. After trying for some time I decided to fire up the dreaded IE and the links worked fine! The cursor changes to a hand over the links but the links appear dead. I've only noticed it on this site so far and only on some links. I think it may be flash related. I have tried to update all plug-ins but no updates were found.

I've been configuring email settings on the Virgin media website and found that some links (such as adding a new email address) wouldn't click and didn't show their addresses at the lower left of Firefox as active links do. After trying for some time I decided to fire up the dreaded IE and the links worked fine! The cursor changes to a hand over the links but the links appear dead. I've only noticed it on this site so far and only on some links. I think it may be flash related. I have tried to update all plug-ins but no updates were found.

All Replies (4)

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A bit more info (sorry I'm not a techy). It only appears to happen to links that invoke dialog boxes with fields that need completing, web-page links work fine.

Hope that gives some clues!

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  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

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Thanks for your help.

I've pinned it down to Java Console 6.0.20 and 6.0.21

Not sure how to resolve it so I'm leaving them disabled for now.


Thanks again.

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You can uninstall (remove) the Java Console extensions and disable the Java Quick Starter extension if you have that add-on as well as you do not need them to run Java applets.

See http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions

See http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0

Disable the Java Quick Starter extension: Tools -> Addons -> Extensions
Control Panel -> Java -> Advanced tab -> Miscellaneous -> Java Quick Starter (disable)