We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Clicking on a 'mailto' does not open an e-mail write. Thunderbird is my default e-mail program.

  • 4 antwoorde
  • 5 hierdie probleem
  • 1 view
  • Laaste antwoord deur DickHenley

DickHenley
DickHenley
more options

I recently upgraded to Windows 7 on a new computer, from XP. Since then, clicking on a 'mailto' does not open a write e-mail. This worked as it should on XP with the current release of Firefox.

I recently upgraded to Windows 7 on a new computer, from XP. Since then, clicking on a 'mailto' does not open a write e-mail. This worked as it should on XP with the current release of Firefox.

All Replies (4)

TonyE
TonyE
  • Moderator
more options

Check your settings as shown in the changing the e-mail program used by Firefox article.

DickHenley
DickHenley Vraag-eienaar
more options

My default mail program is set to Thunderbird. This works correctly with IE but not with Firefox.

TonyE
TonyE
  • Moderator
more options

Have you checked all of the settings shown in the article I linked to? There is more in there than setting the default mail program.

DickHenley
DickHenley Vraag-eienaar
more options

Firefox and Windows seem to be set correctly. Thanks.