Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes when I go to edit my website www.intuitivehealermedium.viviti.com

  • 1 antwoord
  • 1 het hierdie probleem
  • 6 views
  • Laaste antwoord deur cor-el

more options

I will go to my web builder and when I click on the edit block to change website, "This is embarrassing pop up box" comes up Asked if I want to restart fire fox etc. I also have problems with other sites. All has been good for a year until just recently. I uninstalled and re installed. I uninstalled adobe flash player because your site said there was a problem. Fortunately I can edit website through Internet Explorer, which I was unable before. Are you two battling??? lol

I will go to my web builder and when I click on the edit block to change website, "This is embarrassing pop up box" comes up Asked if I want to restart fire fox etc. I also have problems with other sites. All has been good for a year until just recently. I uninstalled and re installed. I uninstalled adobe flash player because your site said there was a problem. Fortunately I can edit website through Internet Explorer, which I was unable before. Are you two battling??? lol

All Replies (1)

more options

See http://kb.mozillazine.org/Firefox_crashes and Troubleshoot Firefox crashes (closing or quitting unexpectedly)


If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page.

You can open the about:crashes page via the location bar, just like you open a website.

See: http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter) and [[Mozilla Crash Reporter|Mozilla Crash Reporter:Breakpad]]


"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems