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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I’ve just tried upgrading to firefox 3.6.8 but now firefox is not loading at all, what would happen if I was to uninstall and re-install firefox, would I lose all my bookmarks and information?

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lionel1
lionel1
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I've just tried upgrading to Firefox 3.6.8 but now Firefox is not loading at all, It keep say I most first close Firefox for the upgrade to continue, but Firefox is not open, should I uninstall Firefox and then try to re-install Firefox? But would I lose all my bookmarks and information if I was to do that?

I've just tried upgrading to Firefox 3.6.8 but now Firefox is not loading at all, It keep say I most first close Firefox for the upgrade to continue, but Firefox is not open, should I uninstall Firefox and then try to re-install Firefox? But would I lose all my bookmarks and information if I was to do that?

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TonyE
TonyE
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For possible solutions to this error see http://kb.mozillazine.org/Software_Update

In particular see the section "Software update failed"