We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

What odd drop-down menu is this?

more options

This has happened twice, once when I tried to left click the scroll bar, and once when I tried to click on the "close window" X button. Instead, a strange drop-down menu appears, with multiple right click menu choices available. It is as though I right clicked a link, graphic, video and other things all at once. Here is a screen capture of this menu: http://home.wowway.com/~dthompson4389/MENU.JPG I cannot duplicate this when I want to, it just happens.

This happened

Just once or twice

== I tried to close a window

This has happened twice, once when I tried to left click the scroll bar, and once when I tried to click on the "close window" X button. Instead, a strange drop-down menu appears, with multiple right click menu choices available. It is as though I right clicked a link, graphic, video and other things all at once. Here is a screen capture of this menu: http://home.wowway.com/~dthompson4389/MENU.JPG I cannot duplicate this when I want to, it just happens. == This happened == Just once or twice == I tried to close a window

All Replies (1)

more options

Do you have that problem when running in the Firefox SafeMode? http://support.mozilla.com/en-US/kb/Safe+Mode Don't select anything right now, just use "Continue in SafeMode."

If not, see this: http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...