Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Not receiving email properly

  • 1 antwoord
  • 0 hierdie probleem
  • Laaste antwoord deur Matt

more options

I receive this message when I click get messages. I only get 1 or 2 emails at a time. Not sure what the message means. I do have plenty of disk space.

Unable to write the email to the mailbox. Make sure the file system allows you write privileges and you have enough disk space to copy the mailbox.

Thanks

I receive this message when I click get messages. I only get 1 or 2 emails at a time. Not sure what the message means. I do have plenty of disk space. Unable to write the email to the mailbox. Make sure the file system allows you write privileges and you have enough disk space to copy the mailbox. Thanks

All Replies (1)

more options

do you have a third party antivirus that might be scanning email. That is the sort of error I associate with them blocking the relevant file with their slow slow scanning.

When you get an email Thunderbird opens the file and writes it to disk and them closes it again. The antivirus product then locks the file for up to 10 minutes while they scan. Except Thunderbird wants to write the next email about 1 second after the first and you get this sort of error.

Personally I recommend excluding the entire Thunderbird profile folder from any antivirus scanning.

Helpful?

Vra 'n vraag

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.