Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Saved Passwords" - Thunderbird

  • 1 antwoord
  • 0 hierdie probleem
  • 9 views
  • Laaste antwoord deur Matt

lf82me
lf82me
more options

Issue began Monday 7/1 where Thunderbird would not receive new email from AOL. At times it would tell me to enter the password. But the p/w I entered was not correct so that made situation worse. Found "Saved Passwords" in Help->Settings where I was able to retrieve the -correct- p/w for one of the email addresses being actively used in Thunderbird and problem solved. When I went to find the correct p/w for the other email address, the account in "Saved Logins" was not there?? Was odd that the list did display email accounts I haven't used in years, but not the 2nd one that I use daily! I tried changing the p/w at AOL Mail, but that didn't work for either of my two accounts. Bottom line, why isn't [email protected] showing up in the "Saved Passwords" in Settings?

Issue began Monday 7/1 where Thunderbird would not receive new email from AOL. At times it would tell me to enter the password. But the p/w I entered was not correct so that made situation worse. Found "Saved Passwords" in Help->Settings where I was able to retrieve the -correct- p/w for one of the email addresses being actively used in Thunderbird and problem solved. When I went to find the correct p/w for the other email address, the account in "Saved Logins" was not there?? Was odd that the list did display email accounts I haven't used in years, but not the 2nd one that I use daily! I tried changing the p/w at AOL Mail, but that didn't work for either of my two accounts. Bottom line, why isn't [email protected] showing up in the "Saved Passwords" in Settings?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

There are many reasons, but in your case most likely it has failed sufficient times for you to be asked for a new password and you to cancel the prompt.

Fundamentally my understanding of the Verizon email mess is that AOL now require the use of application passwords for those old verizon addresses. You can find out how to create one on the AOL web site. You use an app password as a replacement for your "password" in the application it is created for.

See https://help.aol.com/articles/Create-and-manage-app-password

Helpful?

Vra 'n vraag

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.