Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Shortcuts on My Home Page

  • 4 antwoorde
  • 6 hierdie probleem
  • 128 views
  • Laaste antwoord deur Muffers 5

more options

Hello,

A couple of months ago I discovered that I no longer have the ability to edit, delete, or dismiss a shortcut from the home page of my desktop. I did read that the 3 dots will appear if I hover over a shortcut. I tried that several times on different shortcuts but the 3 dots never appeared. Is there another way to edit, delete, or dismiss a shortcut? Or even better is there a way to restore the 3 dots?

I cleared my cookies, cache, history and data like I was told to when I connected a new router so all of my shortcuts have changed. A few that are there now I don't want and I do want to add several new ones.

Thank you for your help!

Hello, A couple of months ago I discovered that I no longer have the ability to edit, delete, or dismiss a shortcut from the home page of my desktop. I did read that the 3 dots will appear if I hover over a shortcut. I tried that several times on different shortcuts but the 3 dots never appeared. Is there another way to edit, delete, or dismiss a shortcut? Or even better is there a way to restore the 3 dots? I cleared my cookies, cache, history and data like I was told to when I connected a new router so all of my shortcuts have changed. A few that are there now I don't want and I do want to add several new ones. Thank you for your help!
Aangehegde skermkiekies

Gekose oplossing

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
Lees dié antwoord in konteks 👍 1

All Replies (4)

more options

Muffers 5, does right-clicking on a tile reveal any options?

more options

Hi TechHorse,

I didn't have any Internet for a couple of days so I didn't see your answer until yesterday.

I tried right-clicking but nothing happens. I know this isn't a major problem but it is frustrating.

Thanks for answering though.

Muffers 5

more options

Gekose oplossing

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
more options
  • * * * * * * * * * Here's a big T H A N K Y O U for solving my problem! * * * * * * * * * *

You did it! It turned out to be the theme I installed about a week or two ago. Now I'm wondering if it's the cause of a few other minor problems I've been having on my home page. I'll have to check it out after I finish this note to you.

What I don't understand is why this particular theme caused a problem considering I have used many different themes over the years and not one of them ever caused an issue. This particular theme was also recommended by Firefox so I'm a bit disappointed by their recommendation. At least now I know what to do if something like this happens again.

Thanks again for your help!

Muffers 5