Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Still get automatic start of browser with donation request after donation

  • 4 antwoorde
  • 4 hierdie probleem
  • 49 views
  • Laaste antwoord deur Wayne Mery

more options

Hi I decided to donate so I could get rid of the automatic start of my browser showing the request for donation screen whenever I open Thunderbird. Even though I received the confirmation that I successfully donated, I still get the annoying request for donation. How do I stop the auto load of the browser?

Hi I decided to donate so I could get rid of the automatic start of my browser showing the request for donation screen whenever I open Thunderbird. Even though I received the confirmation that I successfully donated, I still get the annoying request for donation. How do I stop the auto load of the browser?

All Replies (4)

more options

It's loading in your browser, not in Thunderbird?

more options

Yes. It starts Chrome automatically (or opens a new tab if Chrome is already open) and takes it to: https://www.thunderbird.net/en-US/thunderbird/115.0/spring24/

more options

I have made a donation and I am still being annoyed by donation request screen when I open Thunderbird How do I stop this?

more options

This sounds like your preference file prefs.js is not getting updated. Find your Thunderbird profile and check that the file is not set to read only. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data