We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Autofilled forms not recognized - recent occurrence

  • 3 antwoorde
  • 0 hierdie probleem
  • 1 view
  • Laaste antwoord deur zeroknight

more options

I am autofilling an ELSA payment portal. Firefox autofills the payment information correctly. But the program will not recognize the autofilled information and doesn't let me process the payment. I then overwrite all my information and then it allows me to proceed with the payment. I have used the same procedure for years but as of this last week, the autofilled information is not recognized as I click the "Continue" button after the autofilled info is complete, and it won't work. The ELSA source (State of Wisconsin) person said it's a browser problem on my end. No. The online form autofills just fine. Can anyone help? Thanks. Jeff

I am autofilling an ELSA payment portal. Firefox autofills the payment information correctly. But the program will not recognize the autofilled information and doesn't let me process the payment. I then overwrite all my information and then it allows me to proceed with the payment. I have used the same procedure for years but as of this last week, the autofilled information is not recognized as I click the "Continue" button after the autofilled info is complete, and it won't work. The ELSA source (State of Wisconsin) person said it's a browser problem on my end. No. The online form autofills just fine. Can anyone help? Thanks. Jeff

All Replies (3)

more options

If auto-fill or pasting isn't working then try to append an extra character and remove this character in case the website monitors key presses.

more options

I don't a problem pasting/getting autofill to work. I have a problem with autofill NOT being recognized by the website I am trying to make a payment on. It worked fine for years now his past week the autofill isn't recognized and I have to enter all my info in box by box while ignoring the autofill. The website receiving the payment never really reads my emails - just throws answers at me - robot like. The last answer being that "You control the autofill, not us!"

But thanks for your help

more options

Does it still happen in Troubleshoot Mode?