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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Pocket tags disappeared

  • 4 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur Kiki

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Recently after signing in to Pocket, all my tags disappeared. They can still be seen at each individual entry, but not on the list of tags. Any new tags I added also don't appear in the list of tags, which is completely empty. Searching for tags also gives no results. I tried to log out and log in again, but it had no effect.

Recently after signing in to Pocket, all my tags disappeared. They can still be seen at each individual entry, but not on the list of tags. Any new tags I added also don't appear in the list of tags, which is completely empty. Searching for tags also gives no results. I tried to log out and log in again, but it had no effect.

Gekose oplossing

Hey Kostja,

Our colleague advise to give it a try one more time and update the app if it still doesn't work. If the problem persists after the update, you may reach out through the contact form that I referenced above.

Lees dié antwoord in konteks 👍 1

All Replies (4)

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Hey Kostja2,

Thanks for reaching out to Firefox support forum. I'm sorry about the issue with Pocket's tags. I'll make sure to escalate your issue to the Pocket team. In the future, you may want to reach out by filing out this contact form instead.

Cheers!

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Gekose oplossing

Hey Kostja,

Our colleague advise to give it a try one more time and update the app if it still doesn't work. If the problem persists after the update, you may reach out through the contact form that I referenced above.

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Thank you for your help. The problem resolved after I relloged to Pocket.

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Thanks for getting back to us. I'm glad you found a way to make it work again. (: