Firefox keeps crashing when I try to restore my last session
Only been happening to me in the last few days but it's frustrating as you can imagine. Whenever I start up my computer now and try to restore my session, Firefox crashes and closes. Has this been happening to anyone else?
Only been happening to me in the last few days but it's frustrating as you can imagine. Whenever I start up my computer now and try to restore my session, Firefox crashes and closes. Has this been happening to anyone else?
All Replies (2)
We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
- On the keyboard, press [Windows] The image "Windows key" does not exist. + [R]. This should bring up a Run window that contains a text field.
- In that text field, type %APPDATA% and press Enter. An explorer window should open.
- From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
- Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
- Open the most recent 5 files with a text editor and copy the IDs.
- Paste each ID with bp- into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
Do you get the about:sessionrestore page that allows to select what tabs to restore, so you can possibly exclude suspect tabs from reopening ?