Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

can't SEND email through spectrum

  • 1 antwoord
  • 0 hierdie probleem
  • 4 views
  • Laaste antwoord deur Toad-Hall

more options

Suddenly email password is not recognized ONLY in Thunderbird. Sever "times out" or does not recognize pass word,

Deleted and Reset all pass words. Re-downloaded and installed App.


All worked fine yesterday, Mac Mini Monterey 12.6.6 Thunderbird 102.12.0 (64 bit)

Spectrum help DOES NOT support 3rd party apps.

Suddenly email password is not recognized ONLY in Thunderbird. Sever "times out" or does not recognize pass word, Deleted and Reset all pass words. Re-downloaded and installed App. All worked fine yesterday, Mac Mini Monterey 12.6.6 Thunderbird 102.12.0 (64 bit) Spectrum help DOES NOT support 3rd party apps.
Aangehegde skermkiekies

All Replies (1)

more options

Spectrum provide the means for 3rd party apps via their own imap, pop and smtp server settings, but do not really have any knowledge on how anything works nor do they really care, after all they want you to use their webmail. They are not unique, it's a common issue.

Usually port 465 uses Connection SEcurity: SSL/TLS and port 587 uses Connection Security: STARTTLS

Try port 587 Connection Security: STARTTLS

Exit Thunderbird allow a few moments for background processes to complate and start Thunderbird.