Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I deleted my Thunderbird password.

  • 1 antwoord
  • 0 hierdie probleem
  • 7 views
  • Laaste antwoord deur Stans

gregdonald
gregdonald
more options

I deleted my email password from info on here Thunderbird is supposed to prompt for a new password, how do I input a new password. Now I do not receive emails. The emails go to my webmail but are not onforwarded to my Thunderbird. I receive requests to input my password, and then advised failed. I cannot reset my password as there is nothing on file,. How do I input a new password?

I deleted my email password from info on here Thunderbird is supposed to prompt for a new password, how do I input a new password. Now I do not receive emails. The emails go to my webmail but are not onforwarded to my Thunderbird. I receive requests to input my password, and then advised failed. I cannot reset my password as there is nothing on file,. How do I input a new password? '''

All Replies (1)

Stans
Stans
more options

gregdonald said

I receive requests to input my password, and then advised failed.

Make sure the password you're providing is the same one that you're using to access webmail, when Thunderbird prompts you for the password. If the password is input correctly, Thunderbird should not throw a failure message, unless your account settings are incorrect.

Also, you never responded to the reply you got here https://support.mozilla.org/en-US/questions/1411604