Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Yahoo mail keeps closing in firefox browser

corinneconnor
corinneconnor
more options

My yahoo mail keeps closing when I am on firefox which is the browser I use all the time. I have to keep reopening it many time in a day. I am on a pc with windows 10

My yahoo mail keeps closing when I am on firefox which is the browser I use all the time. I have to keep reopening it many time in a day. I am on a pc with windows 10

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

This seems to be linked to:

(A) Opening your Yahoo! mail inbox from another Yahoo! page, and (B) Downloading an attachment

Some time after downloading the attachment, a script in the page tries to close it. Normally, that's not allowed, but when the page was opened using a link from Yahoo! itself, it seems to be allowed.

Try starting a new Yahoo! mail tab by pasting https://mail.yahoo.com/ in the address bar and pressing Enter to load your inbox that way. It should be more resistant to closing itself.