Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Sync forgot my saved passwords

  • 2 antwoorde
  • 0 hierdie probleem
  • 8 views
  • Laaste antwoord deur cor-el

filecmarcin
filecmarcin
more options

Hi!

Seems like the Synchronize forgot the passwords that I saved to it.

Here is what happened: Before reinstalling Windows I created the Firefox account to save all passwords etc. On a fresh Windows I looged to Firefox account and got all my login data etc. without problems. Then I had to reinstall Windows again but after logging in to Firefox account there was no passwords - just the favourite tabs.

Is there a way to retrieve a version from a given date?

Hi! Seems like the Synchronize forgot the passwords that I saved to it. Here is what happened: Before reinstalling Windows I created the Firefox account to save all passwords etc. On a fresh Windows I looged to Firefox account and got all my login data etc. without problems. Then I had to reinstall Windows again but after logging in to Firefox account there was no passwords - just the favourite tabs. Is there a way to retrieve a version from a given date?

All Replies (2)

Bithiah
Bithiah
more options

Hey there!

I believe you can try to recover from your profiles folder. See here on how to do so: https://mzl.la/3CRmtsp

Hope it helps!

Bithiah

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that Sync isn't designed to be used as a backup, but is merely meant to sync data between connected devices. Best is always to backup your personal data locally.

You can check if you have a C:\Windows.old folder with your Firefox profile data.