Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Unable to load VPN

  • 1 antwoord
  • 0 hierdie probleem
  • 1 view
  • Laaste antwoord deur Paul

swain49
swain49
more options

I paid for one year subscription for the Mozilla VPN at the end of October. Now instead of giving me install instructions, it is asking me what subscription I want. How do I resolve this problem as it does not recognise my payment?

I paid for one year subscription for the Mozilla VPN at the end of October. Now instead of giving me install instructions, it is asking me what subscription I want. How do I resolve this problem as it does not recognise my payment?

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question: