Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox upgraded to 104.0.2 and reset everything. How can I get back to where I was this morning?

  • 4 antwoorde
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur wdhc

royce3
royce3
more options

I never saw a prompt or anything but when I tried to open Firefox this morning it updated to 104.0.2 64 bit and did a complete reset. Lost plugins, extensions, and all settings. (I do have my bookmarks, and I never use Firefox for passwords.)

I have a backup program, so I might be able to restore if I knew what files.

Help would be appreciated.

I never saw a prompt or anything but when I tried to open Firefox this morning it updated to 104.0.2 64 bit and did a complete reset. Lost plugins, extensions, and all settings. (I do have my bookmarks, and I never use Firefox for passwords.) I have a backup program, so I might be able to restore if I knew what files. Help would be appreciated.

All Replies (4)

Terry
Terry
more options

This article may help.

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

You may have to reinstall extensions. Plug-ins should be there. You seem not to have lost any data recoverable from an old profile.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

royce3
royce3 Vraag-eienaar
more options

My first reaction was the links did not help. But then I discovered the data was buried inside the Profile in a couple of json files: Addons.json, extensions.json

At least now I have enough info to be able to try to find the ones I had, or a replacement.

I'm a software developer, and I've worked with JSON files. I don't see how a non-programmer could recover from this. As is, it is enough to make me want to abandon firefox after many years.

I don't want to turn off Auto updates, but I think I will. This was a disaster.

Terry
Terry
more options

I keep a record of add-ons I install, including links to their pages on the add-ons site.

You can use a policies.json file to make updates manual only (remove the blank space in the second link).

https://support.mozilla.org/en-US/kb/customizing-firefox-using-group-policy-windows http://github. com/mozilla/policy-templates#manualappupdateonly

wdhc
wdhc
more options

I hate the update troubles and huge waste of time. Are Addons a thing of the past, too with v. 104? Or is there a way to regain addons?