Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Trojan blocked after downloading latest update

  • 1 antwoord
  • 0 hierdie probleem
  • 1 view
  • Laaste antwoord deur Scott Wilson

user76323860534878077592078158867422165854
user76323860534878077592078158867422165854
more options

Where is this coming from? Each time I open Firefox, I get Trojan Blocked Warning. Just downloaded most recent update to Firefox Browser. Malwarebytes www.malwarebytes.com

-Log Details- Protection Event Date: 7/26/22 Protection Event Time: 9:11 PM Log File: 10e5a7c2-0d49-11ed-be51-dc41a9a565f3.json

-Software Information- Version: 4.5.10.200 Components Version: 1.0.1709 Update Package Version: 1.0.57791 License: Premium

-System Information- OS: Windows 10 (Build 19043.1110) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data- Category: Trojan Domain: d1zkz3k4cclnv6.cloudfront.net IP Address: 13.33.165.95 Port: 443 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe


(end)

Where is this coming from? Each time I open Firefox, I get Trojan Blocked Warning. Just downloaded most recent update to Firefox Browser. Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 7/26/22 Protection Event Time: 9:11 PM Log File: 10e5a7c2-0d49-11ed-be51-dc41a9a565f3.json -Software Information- Version: 4.5.10.200 Components Version: 1.0.1709 Update Package Version: 1.0.57791 License: Premium -System Information- OS: Windows 10 (Build 19043.1110) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, , -Website Data- Category: Trojan Domain: d1zkz3k4cclnv6.cloudfront.net IP Address: 13.33.165.95 Port: 443 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe (end)

All Replies (1)

Scott Wilson
Scott Wilson
more options

Would it be possible for you to share the log file referenced in your error message (10e5a7c2-0d49-11ed-be51-dc41a9a565f3.json)?

Also, have you tried creating a new profile, and launching Firefox with that new profile? I would be curious to know if the same error pops up.