Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

unable to connect

more options

So I was using Firefox browser with the Firefox private network add on and as I was using it, it stopped working for me. The private network keeps saying offline, and usually when that happens I can still connect via the internet, however, now I can no longer connect. It keeps saying the the "The proxy server is refusing connections". The private network says off, when I try to toggle it on it slides over but doesn't come on, it goes right back into the off position. Any help would be greatly appreciated, as far as I know the proxy settings on our network has not changed. Furthermore, I am not the admin for this computer or network, so any help that doesn't involve admin access would be greatly appreciated.

So I was using Firefox browser with the Firefox private network add on and as I was using it, it stopped working for me. The private network keeps saying offline, and usually when that happens I can still connect via the internet, however, now I can no longer connect. It keeps saying the the "The proxy server is refusing connections". The private network says off, when I try to toggle it on it slides over but doesn't come on, it goes right back into the off position. Any help would be greatly appreciated, as far as I know the proxy settings on our network has not changed. Furthermore, I am not the admin for this computer or network, so any help that doesn't involve admin access would be greatly appreciated.

All Replies (1)

more options

Mozilla has a forum dedicated to FPN. You would probably find better help there -

Firefox Private Network Support https://support.mozilla.org/en-US/products/firefox-private-network