Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

THETA Crypto Wallet

  • 1 antwoord
  • 1 het hierdie probleem
  • 29 views
  • Laaste antwoord deur mike1422

mike1422
mike1422
more options

Hi,

I am trying to connect my device to a web page crypto wallet and get this message/prompt: Windows security Making sure it's you Please sign in to https://wallet.thetatoken.org This request comes from Firefox, published by Mozilla Corporation

Insert your security key into the USB port, I bought a security key but do not know what they are asking for?

Can anyone help......

mike

Hi, I am trying to connect my device to a web page crypto wallet and get this message/prompt: Windows security Making sure it's you Please sign in to https://wallet.thetatoken.org This request comes from Firefox, published by Mozilla Corporation Insert your security key into the USB port, I bought a security key but do not know what they are asking for? Can anyone help...... mike

Gekose oplossing

Unfortunately that not a firefox issue but Theta support issue to resolve. That isn't a FireFox request. Your using the Browser and that's all.

Lees dié antwoord in konteks 👍 1

All Replies (1)

mike1422
mike1422 Vraag-eienaar
more options

Thanks, I am kinda ignorant when talking about who does what, I understand now and have already sent a help request to THETA and both manufactures of the devices I am trying to connect, emailed everyone cause I know I am a dummy and hopefully one of the 4 places I asked for support will be able to help me, thanks for the reply as I now know firefox is not the answer, although the prompt says this request comes from firefox, I just thought that maybe they might know something as they are requesting the action