Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I keep getting a message when opening links from Google Drive

  • 3 antwoorde
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur cor-el

nancyhutch
nancyhutch
more options

I keep getting this message "Update your browser to use Google Drive, Docs, Sheets, Sites, Slides, and Forms" Is there anything I can do about it? I am running the most current version of Firefox.

I keep getting this message "Update your browser to use Google Drive, Docs, Sheets, Sites, Slides, and Forms" Is there anything I can do about it? I am running the most current version of Firefox.
Aangehegde skermkiekies

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What security software are you running? I don't have that issue with GD. see screenshot ---> https://paste.opensuse.org/1406483

Gewysig op deur jonzn4SUSE

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

screenshot...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

See also: