Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

DUPLICATES + NOT RECEIVING NEW EMAILS

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur statsprepress

more options

Since yesterday, I only receive multiple copies of 1 email into the acct I have linked with gmail, and that's it. This morning I had 18 emails so I thought things might be ok again, but when I checked the thunderbird inbox, it was just that same 1 email from yesterday 18 times, all with the same date and time stamp. To get to my gmail emails, I have to go directly to gmail, which kind of defeats the purpose of using thunderbird at all. How do I fix it?

Since yesterday, I only receive multiple copies of 1 email into the acct I have linked with gmail, and that's it. This morning I had 18 emails so I thought things might be ok again, but when I checked the thunderbird inbox, it was just that same 1 email from yesterday 18 times, all with the same date and time stamp. To get to my gmail emails, I have to go directly to gmail, which kind of defeats the purpose of using thunderbird at all. How do I fix it?

Gekose oplossing

Access the account on gmail, and delete the repeating message, then empty Trash and Spam. See if messages then download to TB.

https://support.mozilla.org/en-US/questions/1301414

Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

Gekose oplossing

Access the account on gmail, and delete the repeating message, then empty Trash and Spam. See if messages then download to TB.

https://support.mozilla.org/en-US/questions/1301414

more options

This worked -- thank you!