Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I only seem to have the disc image

  • 3 antwoorde
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur FredMcD

more options

Hi there, I've downloaded Firefox but I only seem to have the disc image, how to I get the app to open? It's in my applications file. I have a MacBook Pro with High Sierra version 10.13.6 OS. Many thanks in advance. Best regards, Anna Daley

Hi there, I've downloaded Firefox but I only seem to have the disc image, how to I get the app to open? It's in my applications file. I have a MacBook Pro with High Sierra version 10.13.6 OS. Many thanks in advance. Best regards, Anna Daley
Aangehegde skermkiekies

All Replies (3)

more options

Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

more options

Thanks for your reply - but how do I install it 'properly'? Even when I put the download in the applications file, when I click on it I just get the image and nothing else. Many thanks in advance. Anna Daley

more options

I don't know Macs and called for more help.