Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Local subfolders changed to sent folders by TB, how to restore?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur simeon3

more options

I'm new to TB, have a fresh install only a few days old... after getting setup and configured I moved some of my sent messages to local folders. Now these local folders have sent folder icons and have actually become sent folders apparently. Therefore, I can no longer delete, rename or do anything with these local folders now, even when I move all the sent messages back out of them.

I also cannot re-create another local folder by same name, says it already exists. I think a better option might have been to copy the sent messages to my local folders, and then to delete the sent messages in their original sent folders, although I'm not sure whether that might still have resulted in the same problem or not?

Is there a way to edit the .msf files or anything else that can be done to reverse what's happened without starting over with a clean install? I have a huge number of folders and 12 email addresses and lots of mail filters, so starting over with a clean install means many hours worth of work.

Please help if possible.

I'm new to TB, have a fresh install only a few days old... after getting setup and configured I moved some of my sent messages to local folders. Now these local folders have sent folder icons and have actually become sent folders apparently. Therefore, I can no longer delete, rename or do anything with these local folders now, even when I move all the sent messages back out of them. I also cannot re-create another local folder by same name, says it already exists. I think a better option might have been to '''copy''' the sent messages to my local folders, and then to delete the sent messages in their original sent folders, although I'm not sure whether that might still have resulted in the same problem or not? Is there a way to edit the .msf files or anything else that can be done to reverse what's happened without starting over with a clean install? I have a huge number of folders and 12 email addresses and lots of mail filters, so starting over with a clean install means many hours worth of work. Please help if possible.

All Replies (2)

more options

Open Account Settings in Thunderbird and select the right folder for sent messages for the affected account(s). See Configuration Options for Accounts

more options

Yes, thanks, this fixed the folder issue... forgot I had setup some of the email accounts to use something other than the default folder for 'sent' mail.

This raises another question... is there an automated way to move mail from an email account's default sent folder to another folder?

It would be really nice if TB had an option to pop open a dialogue asking if/where one might wish to save a copy of the sent email for specified accounts, but I do not see any evidence of such. Is there a workaround?