Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox won't open

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur dhudson46

more options

Firefox would not open when I booted my computer this morning. I got an error message that said: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window. I have tried everything I can think of but, nothing is working. I have opened the profile as instructed and tried to delete the parent.lock file but, it would not delete because it tells me it is in use in firefox. I have opened the task manager and there is nothing running. I also uninstalled firefox and downloaded it again but, that did not help either. I don't know what to do now. Does anyone have any other suggestions?

Firefox would not open when I booted my computer this morning. I got an error message that said: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window. I have tried everything I can think of but, nothing is working. I have opened the profile as instructed and tried to delete the parent.lock file but, it would not delete because it tells me it is in use in firefox. I have opened the task manager and there is nothing running. I also uninstalled firefox and downloaded it again but, that did not help either. I don't know what to do now. Does anyone have any other suggestions?

All Replies (2)

more options

Open the task manager(ctrl+shift+esc) and kill the FireFox process, then try to open browser again. If the browser does not start, repeat the step to kill the process and delete parent.lock file. If the process does not end, then it is worth trying to close the process with the lowest PID in the tab "Details"

Gewysig op deur GByteGear

more options

Thank you for your advise but, as mentioned in my post I have already done as you suggested and it did not work.