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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Unable to reset Primary Password

  • 1 antwoord
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur cor-el

Genevieve.tomes
Genevieve.tomes
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I have followed the instructions and it says my Primary Password has been reset - but it won't let me create a new password and still is asking for the password. I need further help resetting this?

I have followed the instructions and it says my Primary Password has been reset - but it won't let me create a new password and still is asking for the password. I need further help resetting this?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can rename/remove logins.json and key4.db in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.