Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Changing email address for Firefox Accounts

more options

This is really not specifically about Firefox Sync or Firefox itself, but I can't find a better match.

 Months ago I changed my email address with Firefox Accounts.  I currently log in with the new email address and I only see the new email address under my account preferences.  But when I add a new device to Firefox Sync, the "Complete Sync Setup" email is going to my old email address, meaning the one I previously used with my Firefox account.
 Can anyone suggest if there is a way to change this or if there is something I am doing wrong?
 Thanks for any help!
This is really not specifically about Firefox Sync or Firefox itself, but I can't find a better match. Months ago I changed my email address with Firefox Accounts. I currently log in with the new email address and I only see the new email address under my account preferences. But when I add a new device to Firefox Sync, the "Complete Sync Setup" email is going to my old email address, meaning the one I previously used with my Firefox account. Can anyone suggest if there is a way to change this or if there is something I am doing wrong? Thanks for any help!

All Replies (1)

more options

Hi, make sure that the email you want to use is set as your 'primary' one. More: Add a secondary email address to Mozilla accounts

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!