Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Delete Old Support Account

  • 1 antwoord
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur Kiki

zaji
zaji
more options

Since the upgrade, I am unable to access my old support account with username, zaji.

How do I delete that account so I can use my old username for the new forced upgrade in the new support system?

Since the upgrade, I am unable to access my old support account with username, zaji. How do I delete that account so I can use my old username for the new forced upgrade in the new support system?

All Replies (1)

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
more options

Hi Zaji,

In order to use your old profile, you need to use Firefox Accounts under the same email address.