Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

important buttons sometimes grayed out after upgrade to 78

  • 4 antwoorde
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur tony153

more options

Ever since I upgraded to 78.3.1 (64-bit) Linux, the buttons have been giving problems. Randomly, critical buttons like "get mail" and "write" gray out so I am force to use the drop down menus to create a new message. Or, I have to shut it down and restart it.

Ever since I upgraded to 78.3.1 (64-bit) Linux, the buttons have been giving problems. Randomly, critical buttons like "get mail" and "write" gray out so I am force to use the drop down menus to create a new message. Or, I have to shut it down and restart it.

All Replies (4)

more options

Do the buttons work properly in safe mode (Help/Restart with Add-ons Disabled)? You might need to 'reset toolbars and controls'.

more options

Just restarting Tbird fixes it. Then it may be a day or so until it happens. I will do a restart in safe mode and see if it happens again. I was hoping it was a known problem.

more options

It's a known issue in that the update from 68 to 78 has been plagued with display and other issues. The best way to avoid them is to not run 78 on a profile previously run in 68 but to create a new profile with 78.

more options

For me, rebuilding the profile is a big deal. I have 8 different email accounts and 21 years of Tbird emails in about 80 different folders. Last time I rebuilt my profile, it took me days to get rid of the duplicate emails and other problems. (POP3, not IMAP here, so a lot of data). A lot of the recent updates have been more problems due to all the 'new' stuff that I did not need breaking all the good 'old' stuff that I was really happy with. I think Mozilla, as a whole, has left their roots of providing better, faster, less bloat-ware products. Over the last 5-8 years, Mozilla seems to have gone down-hill due to "over-engineering" everything. It's sad. ;-(