Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Message information (Subject, corespondents, date) not shown for unread messages

  • 5 antwoorde
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur mortalhero

more options

All messages appear normally except for unread messages. Message information (Subject, corespondents, date) is not shown for unread messages. When I click on an unread message, the invisible information appears as normal.

All messages appear normally except for unread messages. Message information (Subject, corespondents, date) is not shown for unread messages. When I click on an unread message, the invisible information appears as normal.
Aangehegde skermkiekies

Gekose oplossing

To test for a broken layout, launch in safe mode (hold Shift when starting TB). Any difference?

Lees dié antwoord in konteks 👍 1

All Replies (5)

more options

try right clicking the folder, selecting properties and then the repair button. This rebuilds the index used to populate those mail lists.

more options

Thanks. Yea, tried that. It didn't do anything.

more options

Gekose oplossing

To test for a broken layout, launch in safe mode (hold Shift when starting TB). Any difference?

more options

Thanks. I Disabled add-ons and reset toolbars and controls. Then I continued to Safe Mode. Now it appears fixed. The Subject now appears normally. I also noticed a change in the Background image whereas it changed to a generic Windows Background. Sometime when I installed TB, I remember changing the background image to a dark TB style image. I restarted again using Disable add-ons and Reset toolbars and controls, and clicked on Make Changes and Restart. Dark background appeared again. Now I'll wait and see what happens when I get a new message.

more options

Everything appears OK now. Thank you all!