We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

New install of Tbird, folders didn't pull over from SaskTel server

  • 1 antwoord
  • 1 het hierdie probleem
  • 10 views
  • Laaste antwoord deur sfhowes

neppern
neppern
more options

I am on Windows 10, have been using Windows mail, but decided to move to Thunderbird at last, because of missing Windows Mail features. I installed Tbird 78 last night, and configured two email accounts (both IMAP). One is AOL/AIM, the other is SaskTel.net (using ZenDesk). All of the folders came over from AOL (using AIM servers), none from SaskTel. I have both accounts set up identically in terms of server settings. Under the sync and storage settings, I am not given the option to pull in the folders for offline use for the SaskTel email, but I am given the option for the AIM one (Items for Offline Use); SaskTel does not support client software like Tbird.

All comments in this forum in relation to missing folders talk about restoring from backup after an upgrade, but I obviously don't have them backed up - they've not been there since the install. I suppose I could have imported from Windows Mail, but I should be able to do a clean pull from the server, right? And if I imported, would the missing folders continue to be active in real time?

Bottom line: how do I get the folders to show up and populate in the SaskTel.net email?

I am on Windows 10, have been using Windows mail, but decided to move to Thunderbird at last, because of missing Windows Mail features. I installed Tbird 78 last night, and configured two email accounts (both IMAP). One is AOL/AIM, the other is SaskTel.net (using ZenDesk). All of the folders came over from AOL (using AIM servers), none from SaskTel. I have both accounts set up identically in terms of'' server settings''. Under the ''sync and storage settings'', I am not given the option to pull in the folders for offline use for the SaskTel email, but I am given the option for the AIM one (Items for Offline Use); SaskTel does not support client software like Tbird. All comments in this forum in relation to missing folders talk about restoring from backup after an upgrade, but I obviously don't have them backed up - they've not been there since the install. I suppose I could have imported from Windows Mail, but I should be able to do a clean pull from the server, right? And if I imported, would the missing folders continue to be active in real time? '''Bottom line: how do I get the folders to show up and populate in the SaskTel.net email? '''

Gewysig op deur neppern

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

If you right-click the sasktel account in the Folder Pane, Subscribe..., Refresh, can the folders be checked (subscribed)?