Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

removing adchoice

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

I have been using web site Game Daddio to play free cell for months. Now when I open the site I get two panels of ads called AdChoice covering the right and left side of the game screen - so how do I get rid of them? When I click the top right corner X the add does not go away but I get a Ads by Google notice which does not go away. Please advise. Thanks Hans

I have been using web site Game Daddio to play free cell for months. Now when I open the site I get two panels of ads called AdChoice covering the right and left side of the game screen - so how do I get rid of them? When I click the top right corner X the add does not go away but I get a Ads by Google notice which does not go away. Please advise. Thanks Hans

All Replies (1)

more options

You may have malware and you can do a malware scan just to be sure.

You can check for recently installed suspicious or unknown extensions.


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window