Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why are my bookmarks frozen?

  • 7 antwoorde
  • 1 het hierdie probleem
  • 38 views
  • Laaste antwoord deur FredMcD

more options

I haven't been able to delete or add to my bookmarks in years! Despite upgrading my MacBook to the latest ios and updating Firefox to the latest version. I've lived with it until now and just haven't used bookmarks in ages, but I want to start using them again. I can't change any bookmarks, in the menu or the toolbar. None of the bookmark buttons or shortcuts work. How can I fix this?

I haven't been able to delete or add to my bookmarks in years! Despite upgrading my MacBook to the latest ios and updating Firefox to the latest version. I've lived with it until now and just haven't used bookmarks in ages, but I want to start using them again. I can't change any bookmarks, in the menu or the toolbar. None of the bookmark buttons or shortcuts work. How can I fix this?

Gekose oplossing

I did not say to delete any folder, The instruction is to delete the places.sqlite file.

Lees dié antwoord in konteks 👍 0

All Replies (7)

more options

[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

more options

Hi,

Thanks, here is the text that came up:

> Task: checkIntegrity - Unable to check places.sqlite integrity: Error: Error(s) encountered during statement execution: > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

Also, having looked at the bookmarks on Safari, they all appeared to be the same as my Firefox ones, so maybe they were transferred across once... although I also have some in the bookmarks toolbar, which I must have added manually. I've cleared out a lot of the bookmarks in Safari, but obviously that doesn't affect my issue with Firefox.

more options

The places.sqlite file contains your History and Bookmarks. And it looks like it is corrupted.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox. The browser should then create a new place.sqlite and recover your bookmarks from the backup files. Note: Your history is not backed up and will be lost.

more options

I tried that, deleted the folder, and got this message. Firefox wouldn't restart, so I restored the folder in order to get back to this page!

more options

Gekose oplossing

I did not say to delete any folder, The instruction is to delete the places.sqlite file.

more options

Thanks for that clarification, that has fixed the issue.

more options

Glad to help. Safe Surfing.