Why am I getting the error message (below) ? E.G I open an online news article with an embedded video but will nor play and issues error message below.
This video is either unavailable or not supported in this browser Error Code: MEDIA_ERR_SRC_NOT_SUPPORTED
Gekose oplossing
speed.bird said
You're right!...I just tried it and the videos now play OK.
  Yay ! My guess is that the site owner noticed it and fixed it ...
Thanks for looking into it for me........very much appreciated. :-)
My pleasure !
Lees dié antwoord in konteks 👍 0All Replies (10)
Can you provide a working example of this issue?
How can I provide a working example?
If I open the Daily Express online https://www.express.co.uk/
....and then open any news item that has a video embedded, I get the error when the video tries to play.....Does this help?
The video player on the https://www.express.co.uk/news/politics/1228151/boris-johnson-nicola-sturgeon-snp-scottish-independence-referendum-indyref2-leave-vote page states that it tries to play the application/vnd.apple.mpegurl file type.
I think that this file type is not standard and can be played only on Apple devices.
Well I have had no problem with these videos for years.....this has only just happened today????
Well, ask them. Maybe they've changed their formats, IDK.
I get the same error on that site, I tried everything like turning off Enhanced Tracking Protection, allowing audio and video, cookies etc., but it makes no difference.
Videos play fine (for me) when I use Edge (I am on Windows 10)
Unless someone else comes up with a better idea, you could do what TyDraniu suggests and ask the m using this link :
https://www.express.co.uk/supportticket
First, when you try a video, you could check the webconsole for error messages : Ctrl + Shift + K
(I get : "NotFoundError: Node was not found")
Just now I tried again, and lo and behold : the videos play !
I got the spinning wheel first, but then, when I clicked at the bottom (progress bar) on the muted speaker, not only audio, but the video as well started to play .....
Maybe it was just a temporary glitch.
You're right!...I just tried it and the videos now play OK.
Thanks for looking into it for me........very much appreciated. :-)
Gekose oplossing
speed.bird said
You're right!...I just tried it and the videos now play OK.
  Yay ! My guess is that the site owner noticed it and fixed it ...
Thanks for looking into it for me........very much appreciated. :-)
My pleasure !
The website uses the Brightcove Player and VideoJS as you can see in the Web Console if you only enable the Logs. For me the player play content-type: video/MP2T
The warning include a message about unsupported media types.
No decoders for some of the requested formats: application/vnd.apple.mpegurl, audio/mpegurl, audio/x-mpegurl, application/x-mpegurl, video/x-mpegurl, video/mpegurl, application/mpegurl, application/dash+xml
Screenshot of the Web Console included.