Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My junk filter is still not working despite multiple reinstalls.

  • 1 antwoord
  • 1 het hierdie probleem
  • 13 views
  • Laaste antwoord deur Toad-Hall

viper9087
viper9087
more options

My junk filter is still not working at all. I have uninstalled and reinstalled Thunderbird as instructed, I have also reset the training data as instructed, but nothing is working. All my junk that I flag as junk mail is still appearing in my regular folder the next day. Absolutely nothing is being automatically transferred to my junk folder by the junk filter.

My junk filter is still not working at all. I have uninstalled and reinstalled Thunderbird as instructed, I have also reset the training data as instructed, but nothing is working. All my junk that I flag as junk mail is still appearing in my regular folder the next day. Absolutely nothing is being automatically transferred to my junk folder by the junk filter.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

To understand your current settup please post the following information.

Are you talking about a POP mail account or an IMAP mail account?

Please post an image showing the 'Account Settings' > 'Junk Settings' window for the account in question.

Please post an image showing settings in this location: 'Menu icon ' > Options > Options > Security > 'Junk' tab

Gewysig op deur Toad-Hall