Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't effectively transfer profile to new pc. Spent hours and various suggested solutions.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur Bob Craig

Bob Craig
Bob Craig
more options

I saved my Thunderbird profile to an external hard drive, then I reset my pc. I installed Thunderbird and tried to move the profile to the new pc without success. I read various articles on how to do this but none worked for me. I found how to create a new profile and tried that and then moved the mail files into it, but still no success. I must be missing an important step. I can set up new mail but that doesn't transfer years of old saved mail some of which has important keys etc. After multiple hours at this I am very frustrated. Please help.

I saved my Thunderbird profile to an external hard drive, then I reset my pc. I installed Thunderbird and tried to move the profile to the new pc without success. I read various articles on how to do this but none worked for me. I found how to create a new profile and tried that and then moved the mail files into it, but still no success. I must be missing an important step. I can set up new mail but that doesn't transfer years of old saved mail some of which has important keys etc. After multiple hours at this I am very frustrated. Please help.

Gekose oplossing

Did you follow these instructions?

http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird#Use_the_Profile_Manager_to_move_your_profile

To start Profile Manager, close TB, Windows key+R, type

thunderbird.exe -p

Next time, save the Thunderbird folder, which contains the profile folder and the important profiles.ini file:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

Lees dié antwoord in konteks 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Gekose oplossing

Did you follow these instructions?

http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird#Use_the_Profile_Manager_to_move_your_profile

To start Profile Manager, close TB, Windows key+R, type

thunderbird.exe -p

Next time, save the Thunderbird folder, which contains the profile folder and the important profiles.ini file:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

Bob Craig
Bob Craig Vraag-eienaar
more options

I had already tried some of those with no success. I then tried "Nothing you do works" and lo and behold that worked!! Thanks much for your help. Now I just have to figure out all the other problems caused by reinstalling Windows.