How do I stop heavy.com from popping up on my screen? Thanks.
The heavy.com ad keeps opening in the top right of my screen. How do I turn that off? Thanks, SonomaCraig
All Replies (7)
Does it show on main Browser or how? Screenshot of it? If this is malware then you need to look online on how to remove the infections off your computer.
Yes, it's on Firefox only. It's a small notice that comes in from the right top edge of my screen with a Firefox logo and the headline of a crime story. It stays about 5 seconds and then goes off screen to the right. It happens within a few minutes of when I open Firefox. There is an audio tone also. I'm on a Macbook Pro so I doubt it's malware. I think it's linked to the Firefox browser. If I can get a screenshot of it I'll post it.
Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad blocker.
Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.
This will show us your system details. No Personal Information Is Collected.
Gewysig op deur James
Application Basics
Name: Firefox Version: 65.0.1 Build ID: 20190211233335 Update Channel: release User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:65.0) Gecko/20100101 Firefox/65.0 OS: Darwin 17.7.0 Multiprocess Windows: 1/1 (Enabled by default) Web Content Processes: 4/4 Enterprise Policies: Inactive Google Key: Found Mozilla Location Service Key: Found Safe Mode: false
Crash Reports for the Last 3 Days
All Crash Reports Firefox Features
Name: Firefox Monitor Version: 2.8 ID: [email protected]
Name: Firefox Screenshots Version: 35.0.0 ID: [email protected]
Name: Form Autofill Version: 1.0 ID: [email protected]
Name: Web Compat Version: 3.0.0 ID: [email protected]
Name: WebCompat Reporter Version: 1.1.0 ID: [email protected]
Extensions
Name: Disconnect Version: 5.18.21 Enabled: true ID: [email protected]
Name: The Camelizer Version: 2.9.7 Enabled: true ID: [email protected]
Name: Video DownloadHelper Version: 7.3.5 Enabled: true ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Security Software
Type:
Type:
Type:
Graphics
Features Compositing: OpenGL Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: CGL WebGL 1 Driver Renderer: NVIDIA Corporation -- NVIDIA GeForce GT 750M OpenGL Engine WebGL 1 Driver Version: 4.1 NVIDIA-10.32.0 355.11.10.10.40.102 WebGL 1 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_texture_compression_rgtc EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: CGL WebGL 2 Driver Renderer: NVIDIA Corporation -- NVIDIA GeForce GT 750M OpenGL Engine WebGL 2 Driver Version: 4.1 NVIDIA-10.32.0 355.11.10.10.40.102 WebGL 2 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_compression_rgtc EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Uses Tiling: true Uses Tiling (Content): true Off Main Thread Painting Enabled: true Off Main Thread Painting Worker Count: 4 GPU #1 Active: Yes Vendor ID: 0x8086 Device ID: 0x0d26
Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: none TileHeight: 1024 TileWidth: 1024 Decision Log WEBRENDER: opt-in by default: WebRender is an opt-in feature WEBRENDER_QUALIFIED: blocked by env: No qualified hardware
Media
Audio Backend: audiounit Max Channels: 2 Preferred Sample Rate: 44100 Output Devices Name: Group Internal Speakers: AppleHDAEngineOutput:1B,0,1,1:0 Input Devices Name: Group Internal Microphone: AppleHDAEngineInput:1B,0,1,0:1
Important Modified Preferences
accessibility.force_disabled: 1 browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 8 browser.sessionstore.resume_from_crash: false browser.sessionstore.upgradeBackup.latestBuildID: 20190211233335 browser.startup.homepage: https://www.politico.com/|https://www.wunderground.com/weather/us/ca/sonoma|https://www.buzzfeed.com/ browser.startup.homepage_override.buildID: 20190211233335 browser.startup.homepage_override.mstone: 65.0.1 browser.tabs.crashReporting.includeURL: true browser.tabs.drawInTitlebar: false browser.tabs.remote.autostart.2: true browser.urlbar.lastSuggestionsPromptDate: 20171003 browser.urlbar.matchBuckets: general:5,suggestion:Infinity browser.urlbar.placeholderName: Google browser.urlbar.timesBeforeHidingSuggestionsHint: 0 dom.forms.autocomplete.formautofill: true dom.ipc.processCount.web: 4 dom.push.userAgentID: 1b79010e144a4501ae0c00395b52d5ae extensions.formautofill.firstTimeUse: false extensions.lastAppVersion: 65.0.1 font.internaluseonly.changed: false font.name.serif.x-western: Arial media.benchmark.vp9.fps: 236 media.benchmark.vp9.versioncheck: 5 media.gmp-gmpopenh264.abi: x86_64-gcc3 media.gmp-gmpopenh264.lastUpdate: 1511450557 media.gmp-gmpopenh264.version: 1.7.1 media.gmp-manager.buildID: 20190211233335 media.gmp-manager.lastCheck: 1550277363 media.gmp-widevinecdm.abi: x86_64-gcc3 media.gmp-widevinecdm.lastUpdate: 1544740585 media.gmp-widevinecdm.version: 4.10.1196.0 media.gmp.storage.version.observed: 1 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1549848819 places.history.expiration.transient_current_max_pages: 136771 plugin.disable_full_page_plugin_for_types: application/pdf plugins.ctprollout.cohort: test plugins.ctprollout.cohortSample: 0.253109 print.print_bgcolor: false print.print_bgimages: false print.print_duplex: -437918235 print.print_evenpages: true print.print_in_color: true print.print_margin_bottom: 0.5 print.print_margin_left: 0.5 print.print_margin_right: 0.5 print.print_margin_top: 0.5 print.print_oddpages: true print.print_orientation: 0 print.print_page_delay: 50 print.print_paper_data: 0 print.print_paper_height: 11.00 print.print_paper_name: print.print_paper_size_unit: 0 print.print_paper_width: 8.50 print.print_resolution: -437918235 print.print_reversed: false print.print_scaling: 1.00 print.print_shrink_to_fit: true print.print_to_file: false print.print_unwriteable_margin_bottom: 12 print.print_unwriteable_margin_left: 12 print.print_unwriteable_margin_right: 12 print.print_unwriteable_margin_top: 12 print.printer__.print_bgcolor: false print.printer__.print_bgimages: false print.printer__.print_duplex: -437918235 print.printer__.print_edge_bottom: 0 print.printer__.print_edge_left: 0 print.printer__.print_edge_right: 0 print.printer__.print_edge_top: 0 print.printer__.print_evenpages: true print.printer__.print_footercenter: print.printer__.print_footerleft: &PT
I had to erase the last print information because the length was over 10,000 characters.
Not a problem.
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
Hello SonomaGraig,
At least that site is not malware - see these search results ......
FredMcD's first suggestion might be an excellent idea :
https://addons.mozilla.org/en-US/firefox/addon/popup-blocker-ultimate/