Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Confirming Sync Logon with E-Mail code redirects me to the Sync logon screen claiming my password is wrong

  • 1 antwoord
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur McCoy

more options

1. I try to sync with my mail adress and password. 2. I get the confirmation mail with the code. 3. I enter the code and automatically get redirected to the original Sync Logon screen where it claims that my password is wrong. 4. Repeated that 20 times, same result.

1. I try to sync with my mail adress and password. 2. I get the confirmation mail with the code. 3. I enter the code and automatically get redirected to the original Sync Logon screen where it claims that my password is wrong. 4. Repeated that 20 times, same result.

All Replies (1)

more options

Just in case you had changed your password, would you please take a look at this article and scroll down to the section :

"How do I resolve an incorrect name or password error?"

https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips