Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can I back up emails on my laptop hard drive?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur DarreD

more options

I've just lost 10+ years of emails as I couldn't recover a Hotmail account.

I've just lost 10+ years of emails as I couldn't recover a Hotmail account.

Gekose oplossing

Hi DarreD, If I understand correctly, you're saying that you recently lost years of messages, and would like to prevent that from happening again by backing up your current data.

Backing up your Thunderbird is really easy.

  1. Close Thunderbird.
  2. Press Windows Key+R on the keyboard to open the Run dialog.
  3. Type %APPDATA% then click OK.
  4. Right-click on the \Thunderbird\ folder, and select Copy.
  5. Go to the drive you are using to hold your backup, then right-click inside the drive, and select Paste.

Were you using Thunderbird to read your 10+ years of emails in your Hotmail account? Maybe there's an old copy of your Thunderbird data somewhere that you can restore.

Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

Gekose oplossing

Hi DarreD, If I understand correctly, you're saying that you recently lost years of messages, and would like to prevent that from happening again by backing up your current data.

Backing up your Thunderbird is really easy.

  1. Close Thunderbird.
  2. Press Windows Key+R on the keyboard to open the Run dialog.
  3. Type %APPDATA% then click OK.
  4. Right-click on the \Thunderbird\ folder, and select Copy.
  5. Go to the drive you are using to hold your backup, then right-click inside the drive, and select Paste.

Were you using Thunderbird to read your 10+ years of emails in your Hotmail account? Maybe there's an old copy of your Thunderbird data somewhere that you can restore.

more options

Thanks Chris, that's really helpful to know. Unfortunately, I had no backup or Thunderbird on my computer. The only records are held on the Microsoft servers so I have no way of recovering them and I've had no help from Microsoft whatsoever. So, once bitten, twice shy! Regards, Darrell.